1. Information We Collect

Personal Information You Provide

When you register for our platform or contact us, we collect information that helps us deliver our services. This includes your name, email address, phone number, and company details if you're registering as a business user.

For our scenario modeling tools, you might share financial data, business projections, or other information needed to run your models. We only collect what's necessary to make the platform work for you.

Automatically Collected Data

Like most online services, we gather some technical information automatically:

• IP address and browser type
• Device information and operating system
• Pages you visit and features you use
• Time spent on different sections
• Referring websites and search terms

This helps us understand how people use velorastin and where we can improve the experience.

2. How We Use Your Information

We use your data for specific purposes that align with providing and improving our services. Here's what that looks like in practice:

We don't sell your personal information. Period. And we won't use your data for purposes beyond what we've outlined here without getting your explicit consent first.

3. Legal Basis for Processing

Under Australian privacy law, we need a lawful reason to process your personal information. Here's our basis:

4. Data Sharing and Disclosure

We keep your information within a tight circle. But there are times when we need to share data with carefully selected partners:

Service Providers

We work with third-party companies that help us run velorastin—things like hosting infrastructure, payment processing, and email delivery. These providers only access data necessary for their specific functions and are contractually bound to protect it.

Business Transfers

If velorastin is acquired or merged with another company, your information might be transferred as part of that transaction. We'd notify you beforehand and ensure the new entity maintains the same privacy standards.

Legal Requirements

Sometimes we're legally required to disclose information—responding to court orders, protecting rights and safety, or preventing fraud. We'll only share what's legally necessary in these situations.

6. Data Security

We use industry-standard security measures to protect your information. This includes encrypted connections (SSL/TLS), secure data storage, regular security audits, and restricted access to personal data within our team.

Your scenario models and financial data are encrypted both in transit and at rest. We maintain regular backups stored in secure Australian data centers.

• Multi-factor authentication available for all accounts
• Regular penetration testing and vulnerability assessments
• Employee training on data protection and privacy
• Incident response plan in case of security breaches

That said, no system is completely foolproof. While we do everything reasonably possible to protect your data, we can't guarantee absolute security. Use strong passwords and enable two-factor authentication on your account.

7. Data Retention

We keep your personal information only as long as necessary for the purposes outlined in this policy or as required by Australian law.

Active Accounts

While your account is active, we retain your profile information, scenario models, and usage data so you can access and use the platform effectively.

Closed Accounts

After you close your account, we'll delete most personal information within 90 days. Some data might be retained longer for legal or regulatory reasons—things like transaction records for tax compliance (7 years) or dispute resolution.

Anonymized Data

We might keep aggregated, anonymized usage statistics indefinitely for research and platform improvement. This data can't be traced back to you personally.

8. Cookies and Tracking

velorastin uses cookies and similar technologies to make the platform work properly and understand how it's being used. Most browsers accept cookies automatically, but you can adjust your settings to decline them.

We don't use advertising cookies or sell your browsing data to third parties. Our analytics are for internal improvement purposes only.

9. International Data Transfers

Your data is primarily stored on servers located in Australia. However, some of our service providers operate internationally, which means your information might be processed outside Australia.

When this happens, we ensure these providers maintain privacy standards comparable to Australian law through contractual agreements and compliance certifications.

10. Children's Privacy

velorastin is designed for professional use and not intended for children under 18. We don't knowingly collect personal information from minors. If you believe a child has provided us with personal data, contact us immediately and we'll delete it.

11. Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on the platform.

The "Effective Date" at the top shows when this policy was last updated. We encourage you to review it periodically to stay informed about how we protect your information.

Continued use of velorastin after changes take effect means you accept the updated policy.

12. Contact Information

Questions, concerns, or requests about your privacy or this policy? We're here to help.

We aim to respond to all privacy-related inquiries within 5 business days. For data access or deletion requests, we'll provide a complete response within 30 days as required by Australian law.